- Salary: $600k - $800k
- Locations: New York
- Job Type: Full Time
- Job Category: Infrastructure
Description
We are seeking a Global Manager, Production Engineering to lead a globally distributed Production Engineering function supporting Macro, Commodities, Equities, Risk and OFT.
The team provides production services and application support for business-critical systems used by investment teams, Risk, Operations and other business users. The portfolio spans front-, middle- and back-office applications, integrations, cloud platforms, data pipelines, scheduled workflows, vendor products and internally developed services.
This is a senior leadership role combining people management, service ownership, technical direction, operational governance and senior stakeholder engagement. You will establish common standards across domain-aligned teams while adapting to the differing requirements of investment strategies, asset classes, market hours, business calendars and application portfolios.
Key Responsibilities
- Lead and develop the global Production Engineering organisation across Macro, Commodities, Equities, Risk and OFT, including team structure, staffing, regional coverage and career development.
- Establish a consistent follow-the-sun operating model with clear ownership, support tiers, handoffs, escalation paths, documentation and service expectations.
- Own the reliability and support model for critical investment and business applications, including integrations, data pipelines, scheduled workflows and vendor products.
- Partner with Development teams from application design through deployment and post-release support, setting standards for production readiness, monitoring, alerting, rollback, access, capacity and resilience.
- Lead or sponsor high-severity incident response, including triage, safe mitigation, stakeholder communication through to resolution, root-cause analysis and follow-up actions.
- Set standards for monitoring, logging, health checks, application performance, workflow scheduling and operational telemetry.
Required Skills
- 12+ years’ experience in Production Engineering, Site Reliability Engineering, Application Support, Production Services, DevOps or a related discipline supporting critical financial applications.
- Significant experience leading technical teams, including managing engineers, team leads or managers and owning staffing, performance, development and team structure.
- Experience leading a globally distributed technical function with regional coverage and formal escalation processes.
- Experience supporting technology across more than one investment or business domain; direct expertise in every domain is not required.
- Strong understanding of financial markets technology, investment workflows, market data, risk, trading or investment operations.
Preferred Qualifications
- Experience with AWS or another major cloud platform, Docker, Kubernetes, Linux, Windows, Bash, PowerShell, application monitoring and batch scheduling.
- Experience with incident, problem, change, release, resilience, vendor and service-management processes, including Jira Service Management.
- Excellent written and verbal communication skills, with the ability to communicate clearly during high-pressure incidents and build trust with technical teams, investment professionals, vendors and senior stakeholders.
- Bachelor’s degree in Computer Science, Engineering, Mathematics or another relevant STEM discipline, or equivalent professional experience.
Apply Today
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